A mother and daughter who were murdered while on the phone with police have failed ‘beyond imagination’, their family have said.
Raneem Oudeh, 22, was killed by her ex-partner outside her mother’s house in Northdown Road, Solihull shortly after midnight on August 27, 2018.
She was killed alongside her mother Khaola Saleem, 49, by Janbaz Tarin, then 21.
Mrs Oudeh was on the phone with the police as they were murdered, her inquest heard.
Police were called to Ms Oudeh’s home seven times in the weeks leading up to the tragic incident.
On the night of the attack, officers were on the phone to Ms Oudeh, telling her they would be in touch the following morning, when screams were heard in the background of the call.
The words “he’s there, there, there” were heard before the women were both killed.
Nour Norris, Ms Saleem’s sister and Ms Oudeh’s aunt, told reporters the family wanted to see ‘a culture change at all levels of the police’ following the conclusion of an inquest into the death of Women in Birmingham and at Solihull Coroner’s Court.
Senior Coroner Louise Hunt reportedly ruled on Friday that the errors made by the force had “materially contributed” to their deaths.
Speaking in court afterwards, Ms Norris said: ‘The failure of West Midlands Policing resulted in the deaths of our beloved sister, Khaola, and her daughter, Raneem.
“Both were murdered at the hands of Raneem’s ex-husband after a history of domestic violence, coercive control and stalking – which police were aware of at the time.
“West Midlands Police have failed Khaola and Raneem beyond imagination. They had so many opportunities to save their lives until the end. Both were murdered while calling the police for help.
Ms Norris thanked the jury, coroner and staff before describing the experience of hearing evidence during the three-week inquest as a “horror movie”.
“We have revealed the truth, but there is still a lot to do,” she said. “We need change to prevent future deaths from domestic violence, we need a culture change at all levels of policing.
“We are not asking for any more breaches, any more dismissals of victims of domestic violence. Raneem and Khaola’s legacy should be to make sure other victims get respect, support the investigation, and protect what our loved ones didn’t get.
During the inquest, Ms Norris informed the 11-member jury of Tarin’s controlling behavior towards Ms Oudeh.
She said Ms Oudeh fled the war in Syria to join her mother and family already living in the UK in 2014, where she enrolled at Solihull College, meeting Tarin in her English study group.
Ms Norris said Ms Oudeh married another man and had a child, but the relationship fell apart before the birth and she ended up feeling “very vulnerable”.
She said Tarin convinced them to rekindle their relationship in the summer of 2016 and they married in April 2017, after which he “became very controlling and became quite obsessive, that she was his belonging”.
The marriage began to fall apart again after Tarin traveled to Afghanistan in late 2017, where it emerged he had another wife and three children, with a fourth on the way.
In January 2018, Ms Oudeh told him the relationship was over, but he started harassing her again and would “sleep in the car outside her house, for days”, Ms Norris said.
On one occasion, he sent Ms Norris an image on Facebook of his left arm, in which he had used a “razor” to engrave Raneem’s name.
Ms Norris claimed her niece tried to be direct with Tarin as her repeated calls to the police led to little action, with visits from social workers leaving her “scared” to remove her child.
“She called the police several times before and … they didn’t really listen to her properly and didn’t take her seriously, or they blamed her,” she said.
“They’ll tell him ‘you’re wasting our time, you have to take care of him yourself, fire him – you can’t call us all the time. Ask him to move out’.
Tarin was convicted of their murders in 2018 and sentenced to serve at least 32 years in prison. Mrs Justice Sue Carr described the murders as “significantly premeditated”.
West Midlands Police have been contacted for comment.