Leeds Bradford has been named the UK’s worst airport for security queues.
A survey for the consumer group Which? said passengers waited around 35 minutes on average at West Yorkshire Airport between February and August.
Researchers asked almost 1,300 people who had traveled from a UK airport during this period how long they had waited in line at security.
More than a quarter (27%) of Leeds Bradford users said they waited over an hour to go through security.
In August, the airport installed electronic screens providing passengers with live updates on estimated wait times.
Travelers reported security queues lasting over an hour at nine airports, including Bristol (17% of respondents), Birmingham (11%) and Manchester (8%).
Seven percent of all respondents said they missed a flight because they were stuck in a long queue.
There was major disruption at UK airports earlier this year due to staff shortages and increased travel demand after coronavirus restrictions were lifted.
This has led to flight cancellations, baggage handling issues and long security queues.
A spokesperson for Leeds Bradford said: ‘Earlier this year, like many airports across the UK, we experienced periods of long queues due to the rapid resumption of international travel after lifting pandemic restrictions.
“We were transparent about these difficulties at the time and worked hard to resolve these issues in the short term.
“Since then, we have considerably reduced the queues in our terminal.
“We remain committed to providing the best possible passenger experience at Leeds Bradford Airport and to being an exceptional airport for our region.”
London City was the top performing airport in the search, with an estimated average security wait time of just 12 minutes.
Half of airport users reported a wait time of between 5 and 10 minutes.
Belfast City and Glasgow International were ranked second, with an average waiting time of 13 minutes.
Guy Hobbs, editor of Which? Travel said: “Travelers this year have borne the brunt of unprecedented chaos at UK airports, with huge numbers of people enduring long queues and some even missing a flight due to bad weather. long waits to go through security.
“Your choice of airport shouldn’t make or break your vacation – but for too many travelers this year, it has.
“We recommend choosing an airport with a better track record when it comes to queuing and handling passengers, even if that means traveling a bit further from home.”
A spokesperson for the trade body, the Airport Operators Association, said: ‘The UK had one of the most restrictive travel regimes in Europe until March and the aviation industry faced face significant employment challenges as international travel reopens.
“Our airports have worked tirelessly to address these staff shortages and the overwhelming number of passengers have been able to enjoy the summer holidays with minimal disruption.
“We recognize the impact any delays or disruptions can have on passengers and the aviation industry continues to work together and with the government to recover from the effects of the pandemic – and the near total shutdown of UK aviation – to ensure that all passengers receive the service that passengers rightly expect from British aviation.
– Here are the average security waiting times reported at UK airports between February and August, according to the Which? investigation:
1. London City: 12 minutes
=2. Belfast City: 13 minutes
=2. Glasgow International: 13 minutes
4. Newcastle: 15 minutes
=5. Gatwick: 16 minutes
=5. Edinburgh: 16 minutes
=7. Stansted: 18 minutes
=7. Belfast International: 18 minutes
9. Luton: 19 mins
10. Heathrow: 20 minutes
=11. Manchester: 24 minutes
=11. Birmingham: 24 minutes
13.Bristol: 30 minutes
14. Leeds Bradford: 35 mins